Who We Are

Meet our friendly and qualified staff. We’re here to serve you and facilitate your journey toward proud home ownership!


Senior Staff Housing Counselor

dsc_0148Ms. Perez specializes in group education, one-on-one counseling, client coaching, along with staff training and supervision. She received an Associates Degree in Accounting from South Plains College and attended Texas Tech University. Additionally, she completed NeighborWorks America Homeownership and Community Lending Professional Certificate Program, which covers the following areas of expertise:

  • Pre and Post Purchase Education Methods
  • Homeownership Counseling Certification Principles, Practices & Techniques
  • Foreclosure Basics
  • Homebuyer Education Methods: Training the Trainer
  • Lending Basics for Homeownership Counselors
  • Compliance with State and Federal Regulations
  • Coaching the Client

In addition, Ms. Perez is a Licensed Real Estate Agent and is fluent in both English and Spanish. She was also a former employee of the North & East Lubbock Community Development Corporation, a HUD approved Counseling Agency.



REMAX Agent & Housing Counselor

dsc_0144SouthWest Home Buyer Approval Services, LLC is proud to introduce you to Frances Ybarra!

Frances has over 14 years of new construction homes sales experience. Frances is also a credit counselor with SouthWest Home Buyer Approval Services. Frances can help you list your home or purchase a home. Frances is also here to offer expertise in the following areas: Financial Education, Home Buyer Education, Credit Counseling and Debt Settlement & Coaching. Whatever your Real Estate needs are, call Frances today!